Delivery Situation and Suspension in Each Country and Region

According to the notification from JAPAN POST, loading on board may take around 3 weeks for international parcels bound for some countries/regions in the UK, Mexico, and Southeast Asia. According to the notification from JAPAN POST, loading on board may take around 3 weeks for international parcels bound for some countries/regions in the UK, Mexico, and Southeast Asia.

Impact of Coronavirus (COVID-19) on International Delivery

Below are the current delivery situations and delays in each country. The situation is ever-changing, and we will keep you updated. We are all sorry for the inconvenience and appreciate your understanding.

Last update: 07.07.2020 (The new updates are marked in bold.)

○	Possible to ship products to.
△	Possible to ship products to, but shipment from Japan is being delayed.
✕	Shipment is being suspended. Please wait for it to resume.
―	No service available.

Country (in alphabetical order)	JAPAN POST		DHL Express	NOTE
Country (in alphabetical order)	Airmail Small Packet	Express Mail Service	DHL Express	NOTE
Abkhazia, Republic of	―	―	―
Afghanistan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Albania	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Algeria	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
American Samoa	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Andorra	○	○	○
Angola	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Anguilla	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Antigua and Barbuda	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Argentina	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Armenia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Aruba	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Ascension	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Australia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Austria	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Azerbaijan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bahamas	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bahrain	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bangladesh	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Barbados	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Belarus	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Belgium	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Belize	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Benin	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bermuda	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bhutan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bolivia, Plurinational State of	○	―	○
Bonaire	―	―	○
Bosnia and Herzegovina	○	―	○
Botswana	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Brazil	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
British Virgin Islands	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Brunei Darussalam	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Bulgaria	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Burkina Faso	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Burundi	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Cambodia	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Cameroon	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Canada	✕	✕	○	JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Canary Islands	―	―	○
Cape Verde	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Cayman Islands	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Central African Republic	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Chad	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Chile	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
China	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Christmas Island	―	―	―
Cocos (Keeling) Islands	―	―	―
Colombia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Comoros	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Congo	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Democratic Republic of the Congo	―	―	○
Cook Islands	○	○	○
Costa Rica	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Côte d'Ivoire	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Croatia	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Cuba	✕	✕	✕	JAPAN POST:International delivery is temporarily not accepted.
Curacao	△	―	○	JAPAN POST:Shipment from Japan is being delayed.
Cyprus	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Czech Republic, The	○	○	○
Denmark	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Djibouti	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Dominica	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Dominican Republic	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Ecuador	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Egypt	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
El Salvador	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Equatorial Guinea	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Eritrea	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Estonia	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Ethiopia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Falkland Islands	○	―	○
Faroe Islands	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Fiji	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Finland	○	○	○
France	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
French Guiana	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
French Polynesia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Gabon	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Gambia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Georgia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Germany	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Ghana	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Gibraltar	○	―	○
Greece	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Greenland	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Grenada	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Guadeloupe	○	○	○
Guam	―	―	○
Guatemala	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Guernsey	○	○	○
Guinea	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Guinea-Bissau	✕	✕	✕	JAPAN POST:International delivery is temporarily not accepted.
Guyana	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Haiti	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Holy See (Vatican City State)	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Honduras	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Hong Kong	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Hungary	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Iceland	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
India	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Indonesia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Iran, Islamic Republic of	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Iraq	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Ireland	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Isle of Man	○	○	―
Israel	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Italy	△	△	○	JAPAN POST: Shipment from Japan is being delayed.
Jamaica	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Jersey	○	○	○
Jordan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Kazakhstan	△	―	○	JAPAN POST:Shipment from Japan is being delayed.
Kenya	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Kiribati	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Korea, Democratic People's Republic of	○	―	―
Korea, Republic of	○	○	○
Kosovo	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Kuwait	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Kyrgyzstan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Lao People's Democratic Republic	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Latvia	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Lebanon	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Lesotho	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Liberia	○	―	○
Libya	△	―	―	JAPAN POST:Shipment from Japan is being delayed.
Liechtenstein	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Lithuania	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Luxembourg	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Macau	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Macedonia, the former Yugoslav Republic	―	―	○
Madagascar	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Malawi	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Malaysia	✕	✕	○	JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Maldives	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Mali	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Malta	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Marshall Islands	―	―	○
Martinique	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Mauritania	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Mauritius	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Mayotte	○	―	○
Mexico	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Micronesia, Federated States of	―	―	○
Moldova, Republic of	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Monaco	△	△	○	JAPAN POST:International delivery is temporarily not accepted.
Mongolia	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Montenegro	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Montserrat	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Morocco	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Mozambique	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Myanmar	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Nagorno Karabagh Republic	―	―	○
Namibia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Nauru	―	―	○
Nepal	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Netherlands	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Nevis	―	―	○
New Caledonia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
New Zealand	△	△	○	JAPAN POST: Shipment from Japan is being delayed.
Nicaragua	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Niger	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Nigeria	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Niue	○	―	○
Norfolk Island	―	―	―
Northern islands	○	―	○
Norway	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Oman	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Pakistan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Palau	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Palestinian Territory, Occupied	―	―	―
Panama	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Papua New Guinea	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Paraguay	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Peru	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Philippines	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Pitcairn Islands	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Poland	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Portugal	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Pridnestrovian Moldavian Republic	―	―	○
Puerto Rico	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Qatar	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Reunion	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Romania	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Russian Federation	✕	✕	✕	JAPAN POST:International delivery is temporarily not accepted.
Rwanda	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Saint Barthelemy	―	―	○
Saint Helena	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Saint Kitts	―	―	○
Saint Kitts and Nevis	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Saint Lucia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Saint Martin	―	―	○
Saint Pierre and Miquelon	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Saint Vincent	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Saint Vincent and the Grenadines	―	―	○
Samoa	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
San Marino	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Sao Tome and Principe	✕	✕	✕	JAPAN POST:International delivery is temporarily not accepted.
Saudi Arabia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Senegal	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Serbia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Seychelles	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Sierra Leone	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Singapore	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Sint Eustatius	―	―	○
Slovakia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Slovenia	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Solomon Islands	○	○	○
Somalia	○	―	―
Somaliland, Republic of	―	―	―
South Africa	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
South Ossetia	―	―	―
South Sudan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Spain	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Sri Lanka	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Sudan	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Suriname	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Swaziland	―	―	○
Sweden	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Switzerland	○	○	○	JAPAN POST:Delivery service has been resumed.
Syrian Arab Republic	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Tahiti	―	―	○
Taiwan, Province of China	○	○	○
Tajikistan	○	―	○
Tanzania, United Republic of	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Thailand	△	△	○	JAPAN POST:Shipment from Japan is being delayed.
Timor-Leste	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Togo	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Tonga	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Trinidad and Tobago	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Tristan da Cunha	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Tunisia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Turkey	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Turkmenistan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Turks & Caicos Islands	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Tuvalu	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Uganda	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Ukraine	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
United Arab Emirates	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
United Kingdom	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
United States	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Uruguay	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
US Virgin Islands	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Uzbekistan	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Vanuatu	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Venezuela, Bolivarian Republic of	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Viet Nam	✕	✕	○	JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Wake Island	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Wallis and Futuna	✕	✕	―	JAPAN POST:International delivery is temporarily not accepted.
Western Sahara	―	―	―
Yemen	△	△	○	JAPAN POST:Shipment from Japan may take around 3 weeks.
Zambia	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.
Zimbabwe	✕	✕	○	JAPAN POST:International delivery is temporarily not accepted.