Delivery Situation and Suspension in Each Country and Region

According to the notification from JAPAN POST, loading on board may take around 3 weeks for international parcels bound for some countries/regions in the UK, Mexico, and Southeast Asia. According to the notification from JAPAN POST, loading on board may take around 3 weeks for international parcels bound for some countries/regions in the UK, Mexico, and Southeast Asia.

Impact of Coronavirus (COVID-19) on International Delivery

Below are the current delivery situations and delays in each country. The situation is ever-changing, and we will keep you updated. We are all sorry for the inconvenience and appreciate your understanding.

Last update: 07.07.2020 (The new updates are marked in bold.)

Possible to ship products to.
Possible to ship products to, but shipment from Japan is being delayed.
Shipment is being suspended. Please wait for it to resume.
No service available.
Country (in alphabetical order) JAPAN POST DHL Express NOTE
Airmail Small Packet Express Mail Service
Abkhazia, Republic of
Afghanistan JAPAN POST:International delivery is temporarily not accepted.
Albania JAPAN POST:International delivery is temporarily not accepted.
Algeria JAPAN POST:International delivery is temporarily not accepted.
American Samoa JAPAN POST:International delivery is temporarily not accepted.
Andorra
Angola JAPAN POST:International delivery is temporarily not accepted.
Anguilla JAPAN POST:International delivery is temporarily not accepted.
Antigua and Barbuda JAPAN POST:International delivery is temporarily not accepted.
Argentina JAPAN POST:International delivery is temporarily not accepted.
Armenia JAPAN POST:International delivery is temporarily not accepted.
Aruba JAPAN POST:International delivery is temporarily not accepted.
Ascension JAPAN POST:International delivery is temporarily not accepted.
Australia JAPAN POST:International delivery is temporarily not accepted.
Austria JAPAN POST:Shipment from Japan is being delayed.
Azerbaijan JAPAN POST:International delivery is temporarily not accepted.
Bahamas JAPAN POST:International delivery is temporarily not accepted.
Bahrain JAPAN POST:International delivery is temporarily not accepted.
Bangladesh JAPAN POST:International delivery is temporarily not accepted.
Barbados JAPAN POST:International delivery is temporarily not accepted.
Belarus JAPAN POST:International delivery is temporarily not accepted.
Belgium JAPAN POST:Shipment from Japan is being delayed.
Belize JAPAN POST:International delivery is temporarily not accepted.
Benin JAPAN POST:International delivery is temporarily not accepted.
Bermuda JAPAN POST:International delivery is temporarily not accepted.
Bhutan JAPAN POST:International delivery is temporarily not accepted.
Bolivia, Plurinational State of
Bonaire
Bosnia and Herzegovina
Botswana JAPAN POST:International delivery is temporarily not accepted.
Brazil JAPAN POST:International delivery is temporarily not accepted.
British Virgin Islands JAPAN POST:International delivery is temporarily not accepted.
Brunei Darussalam JAPAN POST:International delivery is temporarily not accepted.
Bulgaria JAPAN POST:Shipment from Japan is being delayed.
Burkina Faso JAPAN POST:International delivery is temporarily not accepted.
Burundi JAPAN POST:International delivery is temporarily not accepted.
Cambodia JAPAN POST:Shipment from Japan may take around 3 weeks.
Cameroon JAPAN POST:International delivery is temporarily not accepted.
Canada JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Canary Islands
Cape Verde JAPAN POST:International delivery is temporarily not accepted.
Cayman Islands JAPAN POST:International delivery is temporarily not accepted.
Central African Republic JAPAN POST:International delivery is temporarily not accepted.
Chad JAPAN POST:International delivery is temporarily not accepted.
Chile JAPAN POST:International delivery is temporarily not accepted.
China JAPAN POST:International delivery is temporarily not accepted.
Christmas Island
Cocos (Keeling) Islands
Colombia JAPAN POST:International delivery is temporarily not accepted.
Comoros JAPAN POST:International delivery is temporarily not accepted.
Congo JAPAN POST:International delivery is temporarily not accepted.
Democratic Republic of the Congo
Cook Islands
Costa Rica JAPAN POST:International delivery is temporarily not accepted.
Côte d'Ivoire JAPAN POST:International delivery is temporarily not accepted.
Croatia JAPAN POST:Shipment from Japan is being delayed.
Cuba JAPAN POST:International delivery is temporarily not accepted.
Curacao JAPAN POST:Shipment from Japan is being delayed.
Cyprus JAPAN POST:International delivery is temporarily not accepted.
Czech Republic, The
Denmark JAPAN POST:Shipment from Japan is being delayed.
Djibouti JAPAN POST:International delivery is temporarily not accepted.
Dominica JAPAN POST:International delivery is temporarily not accepted.
Dominican Republic JAPAN POST:International delivery is temporarily not accepted.
Ecuador JAPAN POST:International delivery is temporarily not accepted.
Egypt JAPAN POST:International delivery is temporarily not accepted.
El Salvador JAPAN POST:International delivery is temporarily not accepted.
Equatorial Guinea JAPAN POST:International delivery is temporarily not accepted.
Eritrea JAPAN POST:International delivery is temporarily not accepted.
Estonia JAPAN POST:Shipment from Japan is being delayed.
Ethiopia JAPAN POST:International delivery is temporarily not accepted.
Falkland Islands
Faroe Islands JAPAN POST:International delivery is temporarily not accepted.
Fiji JAPAN POST:International delivery is temporarily not accepted.
Finland
France JAPAN POST:Shipment from Japan is being delayed.
French Guiana JAPAN POST:International delivery is temporarily not accepted.
French Polynesia JAPAN POST:International delivery is temporarily not accepted.
Gabon JAPAN POST:International delivery is temporarily not accepted.
Gambia JAPAN POST:International delivery is temporarily not accepted.
Georgia JAPAN POST:International delivery is temporarily not accepted.
Germany JAPAN POST:Shipment from Japan is being delayed.
Ghana JAPAN POST:International delivery is temporarily not accepted.
Gibraltar
Greece JAPAN POST:International delivery is temporarily not accepted.
Greenland JAPAN POST:International delivery is temporarily not accepted.
Grenada JAPAN POST:International delivery is temporarily not accepted.
Guadeloupe
Guam
Guatemala JAPAN POST:International delivery is temporarily not accepted.
Guernsey
Guinea JAPAN POST:International delivery is temporarily not accepted.
Guinea-Bissau JAPAN POST:International delivery is temporarily not accepted.
Guyana JAPAN POST:International delivery is temporarily not accepted.
Haiti JAPAN POST:International delivery is temporarily not accepted.
Holy See (Vatican City State) JAPAN POST:International delivery is temporarily not accepted.
Honduras JAPAN POST:International delivery is temporarily not accepted.
Hong Kong JAPAN POST:Shipment from Japan is being delayed.
Hungary JAPAN POST:Shipment from Japan is being delayed.
Iceland JAPAN POST:Shipment from Japan is being delayed.
India JAPAN POST:International delivery is temporarily not accepted.
Indonesia JAPAN POST:International delivery is temporarily not accepted.
Iran, Islamic Republic of JAPAN POST:International delivery is temporarily not accepted.
Iraq JAPAN POST:International delivery is temporarily not accepted.
Ireland JAPAN POST:International delivery is temporarily not accepted.
Isle of Man
Israel JAPAN POST:International delivery is temporarily not accepted.
Italy JAPAN POST: Shipment from Japan is being delayed.
Jamaica JAPAN POST:International delivery is temporarily not accepted.
Jersey
Jordan JAPAN POST:International delivery is temporarily not accepted.
Kazakhstan JAPAN POST:Shipment from Japan is being delayed.
Kenya JAPAN POST:International delivery is temporarily not accepted.
Kiribati JAPAN POST:International delivery is temporarily not accepted.
Korea, Democratic People's Republic of
Korea, Republic of
Kosovo JAPAN POST:International delivery is temporarily not accepted.
Kuwait JAPAN POST:International delivery is temporarily not accepted.
Kyrgyzstan JAPAN POST:International delivery is temporarily not accepted.
Lao People's Democratic Republic JAPAN POST:International delivery is temporarily not accepted.
Latvia JAPAN POST:Shipment from Japan is being delayed.
Lebanon JAPAN POST:Shipment from Japan may take around 3 weeks.
Lesotho JAPAN POST:International delivery is temporarily not accepted.
Liberia
Libya JAPAN POST:Shipment from Japan is being delayed.
Liechtenstein JAPAN POST:International delivery is temporarily not accepted.
Lithuania JAPAN POST:Shipment from Japan is being delayed.
Luxembourg JAPAN POST:Shipment from Japan is being delayed.
Macau JAPAN POST:Shipment from Japan is being delayed.
Macedonia, the former Yugoslav Republic
Madagascar JAPAN POST:International delivery is temporarily not accepted.
Malawi JAPAN POST:International delivery is temporarily not accepted.
Malaysia JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Maldives JAPAN POST:International delivery is temporarily not accepted.
Mali JAPAN POST:International delivery is temporarily not accepted.
Malta JAPAN POST:International delivery is temporarily not accepted.
Marshall Islands
Martinique JAPAN POST:International delivery is temporarily not accepted.
Mauritania JAPAN POST:International delivery is temporarily not accepted.
Mauritius JAPAN POST:International delivery is temporarily not accepted.
Mayotte
Mexico JAPAN POST:Shipment from Japan may take around 3 weeks.
Micronesia, Federated States of
Moldova, Republic of JAPAN POST:International delivery is temporarily not accepted.
Monaco JAPAN POST:International delivery is temporarily not accepted.
Mongolia JAPAN POST:Shipment from Japan may take around 3 weeks.
Montenegro JAPAN POST:International delivery is temporarily not accepted.
Montserrat JAPAN POST:International delivery is temporarily not accepted.
Morocco JAPAN POST:International delivery is temporarily not accepted.
Mozambique JAPAN POST:International delivery is temporarily not accepted.
Myanmar JAPAN POST:Shipment from Japan may take around 3 weeks.
Nagorno Karabagh Republic
Namibia JAPAN POST:International delivery is temporarily not accepted.
Nauru
Nepal JAPAN POST:International delivery is temporarily not accepted.
Netherlands JAPAN POST:Shipment from Japan is being delayed.
Nevis
New Caledonia JAPAN POST:International delivery is temporarily not accepted.
New Zealand JAPAN POST: Shipment from Japan is being delayed.
Nicaragua JAPAN POST:International delivery is temporarily not accepted.
Niger JAPAN POST:International delivery is temporarily not accepted.
Nigeria JAPAN POST:International delivery is temporarily not accepted.
Niue
Norfolk Island
Northern islands
Norway JAPAN POST:Shipment from Japan is being delayed.
Oman JAPAN POST:International delivery is temporarily not accepted.
Pakistan JAPAN POST:International delivery is temporarily not accepted.
Palau JAPAN POST:International delivery is temporarily not accepted.
Palestinian Territory, Occupied
Panama JAPAN POST:International delivery is temporarily not accepted.
Papua New Guinea JAPAN POST:International delivery is temporarily not accepted.
Paraguay JAPAN POST:International delivery is temporarily not accepted.
Peru JAPAN POST:International delivery is temporarily not accepted.
Philippines JAPAN POST:Shipment from Japan is being delayed.
Pitcairn Islands JAPAN POST:International delivery is temporarily not accepted.
Poland JAPAN POST:Shipment from Japan is being delayed.
Portugal JAPAN POST:Shipment from Japan is being delayed.
Pridnestrovian Moldavian Republic
Puerto Rico JAPAN POST:International delivery is temporarily not accepted.
Qatar JAPAN POST:Shipment from Japan may take around 3 weeks.
Reunion JAPAN POST:International delivery is temporarily not accepted.
Romania JAPAN POST:International delivery is temporarily not accepted.
Russian Federation JAPAN POST:International delivery is temporarily not accepted.
Rwanda JAPAN POST:International delivery is temporarily not accepted.
Saint Barthelemy
Saint Helena JAPAN POST:International delivery is temporarily not accepted.
Saint Kitts
Saint Kitts and Nevis JAPAN POST:International delivery is temporarily not accepted.
Saint Lucia JAPAN POST:International delivery is temporarily not accepted.
Saint Martin
Saint Pierre and Miquelon JAPAN POST:International delivery is temporarily not accepted.
Saint Vincent JAPAN POST:International delivery is temporarily not accepted.
Saint Vincent and the Grenadines
Samoa JAPAN POST:International delivery is temporarily not accepted.
San Marino JAPAN POST:International delivery is temporarily not accepted.
Sao Tome and Principe JAPAN POST:International delivery is temporarily not accepted.
Saudi Arabia JAPAN POST:International delivery is temporarily not accepted.
Senegal JAPAN POST:International delivery is temporarily not accepted.
Serbia JAPAN POST:International delivery is temporarily not accepted.
Seychelles JAPAN POST:International delivery is temporarily not accepted.
Sierra Leone JAPAN POST:International delivery is temporarily not accepted.
Singapore JAPAN POST:Shipment from Japan is being delayed.
Sint Eustatius
Slovakia JAPAN POST:International delivery is temporarily not accepted.
Slovenia JAPAN POST:Shipment from Japan is being delayed.
Solomon Islands
Somalia
Somaliland, Republic of
South Africa JAPAN POST:International delivery is temporarily not accepted.
South Ossetia
South Sudan JAPAN POST:International delivery is temporarily not accepted.
Spain JAPAN POST:Shipment from Japan is being delayed.
Sri Lanka JAPAN POST:International delivery is temporarily not accepted.
Sudan JAPAN POST:Shipment from Japan is being delayed.
Suriname JAPAN POST:International delivery is temporarily not accepted.
Swaziland
Sweden JAPAN POST:Shipment from Japan is being delayed.
Switzerland JAPAN POST:Delivery service has been resumed.
Syrian Arab Republic JAPAN POST:International delivery is temporarily not accepted.
Tahiti
Taiwan, Province of China
Tajikistan
Tanzania, United Republic of JAPAN POST:International delivery is temporarily not accepted.
Thailand JAPAN POST:Shipment from Japan is being delayed.
Timor-Leste JAPAN POST:International delivery is temporarily not accepted.
Togo JAPAN POST:International delivery is temporarily not accepted.
Tonga JAPAN POST:International delivery is temporarily not accepted.
Trinidad and Tobago JAPAN POST:International delivery is temporarily not accepted.
Tristan da Cunha JAPAN POST:International delivery is temporarily not accepted.
Tunisia JAPAN POST:International delivery is temporarily not accepted.
Turkey JAPAN POST:International delivery is temporarily not accepted.
Turkmenistan JAPAN POST:International delivery is temporarily not accepted.
Turks & Caicos Islands JAPAN POST:International delivery is temporarily not accepted.
Tuvalu JAPAN POST:International delivery is temporarily not accepted.
Uganda JAPAN POST:International delivery is temporarily not accepted.
Ukraine JAPAN POST:International delivery is temporarily not accepted.
United Arab Emirates JAPAN POST:International delivery is temporarily not accepted.
United Kingdom JAPAN POST:Shipment from Japan may take around 3 weeks.
United States JAPAN POST:International delivery is temporarily not accepted.
Uruguay JAPAN POST:International delivery is temporarily not accepted.
US Virgin Islands JAPAN POST:International delivery is temporarily not accepted.
Uzbekistan JAPAN POST:International delivery is temporarily not accepted.
Vanuatu JAPAN POST:International delivery is temporarily not accepted.
Venezuela, Bolivarian Republic of JAPAN POST:International delivery is temporarily not accepted.
Viet Nam JAPAN POST:Globalkitchen Japan is suspending shipment to the countries for which shippig process has been stopped for more than 1 month in Japan.
Wake Island JAPAN POST:International delivery is temporarily not accepted.
Wallis and Futuna JAPAN POST:International delivery is temporarily not accepted.
Western Sahara
Yemen JAPAN POST:Shipment from Japan may take around 3 weeks.
Zambia JAPAN POST:International delivery is temporarily not accepted.
Zimbabwe JAPAN POST:International delivery is temporarily not accepted.