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NAGATANI SEITO Stoneware Donabe Casserole Rice Cooker

6094760S1

SIZE
  • Product Information

    • Brand: NAGATANI SEITO
    • Model: CT-01/CT-03
    • Colour: Black
    • Material: Stoneware
    • Product type: Donabe Casserole Dishes
    • Country of origin: Japan (Iga, Mie)
    • CT-01 (3-Go): Dimensions (approx): Diameter: 240 mm, Height: 180 mm, Capacity: 1500 ml, Item weight (approx): 3600 g, Shipping weight (approx): 4600 g
    • CT-03 (2-Go): Dimensions (approx): Diameter: 210 mm, Height: 160 mm, Capacity: 1000 g, Item weight (approx): 3000 g, Shipping weight (approx): 4000 g

    Key Features

    • Available in 2 sizes.
    • Japanese traditional Donabe.
    • Donabe cooks rice slowly and tender.
    • It enriches the flavour of rice compared to cook with usual rice cooker.

    Suggested Cooking Times: for Polished Rice

    • The Japanese traditional unit 1-Go means 180 ml.
    • Add rinsed rice and water (190-200 ml per 1-Go polished rice) into the casserole.
    • Soak the rice for 20 minutes.
    • Cook over medium-high heat for 9-15 minutes until you see the strong steam coming out from the hole with the lid.
    • Turn off the heat and let steam inside for 20 minutes with the lid closed.
    • Then, open the lid, and stir the cooked rice with a shamoji, rice spatula.
    • Ready to eat.

    Suggested Cooking Times: for Brown Rice

    • The Japanese traditional unit 1-Go means 180 ml.
    • Add rinsed brown rice and water (300-330 ml per 1-Go brown rice) into the casserole.
    • Soak the rice for 60 minutes or longer.
    • Cook over medium heat for 20 minutes with only the inner lid on.
    • Then, place the top lid on and cook over extremely low heat for 40 minutes.
    • Turn off the heat and let steam inside for 10 minutes with the lid stays closed.
    • Ready to eat.

    Use & Care

    • Designed for use on gas.
    • To clean a burnt casserole, let the water come to a boil, add a tablespoon of baking soda. Simmer for 2-3 minutes on low heat, then turn the heat off and allow it to cool, and wash the casserole.
    • Hand washing is recommended. Dry thoroughly.
    • Do not use for deep frying.

    Background

    Nagatani Seito started in 1832, located in Iga, Mie prefecture, Japan. They specialize in producing Donabe casserole dish.

    Iga yaki is one of Japanese traditional pottery skills and it has its history from 1300. It is popular for its design and usefulness in cooking.

  • Shiiping Policy

    Most of our products are processed and shipped within 4-5 working days after the order confirmation.
    We send the package when the every single item in one order is ready to be dispatched.

    Once your parcel is dispatched, we will send you an email with tracking information.

    Please be aware that delivery delays by the carrier or customs can occasionally occur. Unfortunately, we cannot be responsible for this type of delay.

    Customers are responsible for import duties, taxes and brokerage fees (if any) in your country.
    These fees may be charged to you when your package reaches your country (these fees are not included in the shipping costs that we charge you).

    Carriers

    Our international shipping is offered through Japan Post or DHL.

    • International ePacket (Registered Airmail Small Packet: available up to 1.5 kg) is usually delivered within 7 to 21 days to most of the countries and insured in case of loss or damage up to 6,000JPY.
    • EMS (Express Mail Service) is usually delivered within 5 to 10 days to most of the countries and insured in case of loss or damage up to 20,000JPY.
    • DHL Express shipping is usually delivered within 3 to 5 days to most of the countries and insured in case of loss or damage.

    Please note:The average number of days may vary based upon destination and customs processing.
    Please note:We are unable to provide our shipping to PO Boxes as the parcels require a signature on delivery.Contact us for more details.

    International shipping fee

    Your shipping fee is based on the total weight.
    You can check your delivery cost after you add the items in your shopping cart and fill out your shipping address.

    Please visit our Delivery information page for more details.

  • Cancellations

    If your order has not yet been shipped (i.e. you have not received the shipment confirmation), please notify us as soon as possible. You can cancel the order and we will refund you the total amount of your order.

    However, if your order has already been shipped, you cannot cancel it. Refuse to accept the pakage or return it instead followling our returning policy. We kindly ask you that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error.
    All personal items, special ordered items and items you asked us to find and offer you cannot be canceled no matter the package had been shipped or not.

    EX:

    • Items with name/logo encraving.
    • Flat-bottom/non-rust-proof compotion wok.

    Returns

    You can return most products to Globalkitchen.japan if the products are complete and are in unused and undamaged condition. Return shipping fee is on Globalkitchen.japan.

    Unfortunately, we cannot refund any taxes, duties, charges or delivery costs which you may have paid when placing your order.

    To return an item, please send us an email (support@globalkitchenjapan.com) with return request. We will inform you the returning guidace through e-mail. Returned package without any notice is not acceptable.

    Condition of returned item:

    • All returned items must be in the same condition you had recieved it in a first place. Returned item must include original packaging materials and accessories, so that other customer s able to purchase it.
    • All personalizd items, back to order items and special ordered item cannot be returned.
    • The items with name encraving or made as special requests also cannot be returned.

    Refunds

    Globalkitchen.japan will issue a refund within 1-2 working days of receiving your returned order. Refunds can only be sent back to the original payment method used in a charge. The refund will be received in your account generally within 5-10 working days, depending upon your bank.

    Damaged/defect items

    Broken itemsGlobalkitchen.japan consider as damaged if your item is broken when it was delivered or if you find a defect within 7days of delivery complete. If you make a contact to us about a damage/defect after the 8th day of arrival(according to the tracking information), we cannot accept return request. This is because it's impossible to tell the damage/defect is occured before the arrival or the after.

    Items with a tear, such as rubbing is not considered to be defective.

    Within 7 days of arrival(according to the tracking information), please send us an e-mail with the picture of damaged part attached.
    As soon as we confirmed the damage/defect, we will refund or send a new ones. If the new item are sold out, or delivery period unknown, we might ask you for refund instead.