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[sale for damaged package] TOKONAME WARE Kyusu Teapot with Integrated Ceramic Sieve (Kuro Sendan) 280ml

3345721S1

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  • Product Information

    • Brand:Tokoname Yaki
    • Model:F432
    • Model:4964565904622
    • Material:Stoneware (Tokoname ware)
    • Product type:Teapots
    • Country of origin:Japan (Tokoname, Aichi)
    • Dimensions (approx):155×135×85 mm
    • Capacity (approx):Usable capacity: 280 ml
    • Item weight (approx):250 g
    • Shipping weight (approx):550 g

    Key Features

    • Japanese traditional craft - Tokoname Ware.
    • Sasame style ceramic filter sieve is integrated behind the spout of the kyusu teapot.
    • Made by the Tokoname pottery kiln - Horyu.

    Use & Care

    • After every use, remove the tea leaves thoroughly and wash the teapot in water without dish soap.
    • Wash with dish soap sometimes.

    Background

    Yamakiikai Co Ltd was founded in 1933 in Tokoname City, Aichi Prefecture, Japan.

    "This form of pottery was born and developed in Tokoname city in Aichi prefecture, and is the most widespread of the six oldest pottery schools in Japan; the others are Seto, Shigaraki, Echizen, Tanba and Bizen. Tokoname ware has an attractive brownish red color that comes to live when the iron-rich clay comes out of the kiln. The shine of Tokoname ware is also known to get deeper as time goes by.

    In the 1,100s, it is said there were more than 3,000 kilns in the Chita peninsula, which holds Tokoname city in its center. These produced rice bowls, plates, large pots, jars and practically anything else you can imagine. These objects were then traded throughout Japan. In the 19th century, Tokoname ware expanded to make industrial ceramic tubes. In the late 19th century, the Industrial Revolution changed the production process, with new machines making possible to mass-produce goods in factories and develop new lines of commercial products such as ceramic pipes, sake bottles, roof tiles and sanitary wares. This resulted in increased productivity and earnings. Tokoname pottery is famously used not only for tableware but also for various building materials, making Tokoname very unique within the traditional pottery industry. In fact, many famous tile manufacturers today also originated in Tokoname.

    Tokoname teapot are also very popular, and come highly recommended. Their surface is smooth, and they are most commonly seen in red. Although red is the original and standard color for Tokoname teapots, they also come in different colors such as black, green, brown, yellow and more. These were traditionally fired without glaze; however, glazing and various other firing techniques have been introduced recently. Young artists are particularly eager to design a contemporary style of pottery to fit in with a new modern style of living."
    - Japan National Tourism Organization

  • Shiiping Policy

    Most of our products are processed and shipped within 4-5 working days after the order confirmation.
    We send the package when the every single item in one order is ready to be dispatched.

    Once your parcel is dispatched, we will send you an email with tracking information.

    Please be aware that delivery delays by the carrier or customs can occasionally occur. Unfortunately, we cannot be responsible for this type of delay.

    Customers are responsible for import duties, taxes and brokerage fees (if any) in your country.
    These fees may be charged to you when your package reaches your country (these fees are not included in the shipping costs that we charge you).

    Carriers

    Our international shipping is offered through Japan Post or DHL.

    • International ePacket (Registered Airmail Small Packet: available up to 1.5 kg) is usually delivered within 7 to 21 days to most of the countries and insured in case of loss or damage up to 6,000JPY.
    • EMS (Express Mail Service) is usually delivered within 5 to 10 days to most of the countries and insured in case of loss or damage up to 20,000JPY.
    • DHL Express shipping is usually delivered within 3 to 5 days to most of the countries and insured in case of loss or damage.

    Please note:The average number of days may vary based upon destination and customs processing.
    Please note:We are unable to provide our shipping to PO Boxes as the parcels require a signature on delivery.Contact us for more details.

    International shipping fee

    Your shipping fee is based on the total weight.
    You can check your delivery cost after you add the items in your shopping cart and fill out your shipping address.

    Please visit our Delivery information page for more details.

  • Cancellations

    If your order has not yet been shipped (i.e. you have not received the shipment confirmation), please notify us as soon as possible. You can cancel the order and we will refund you the total amount of your order.

    However, if your order has already been shipped, you cannot cancel it. Refuse to accept the pakage or return it instead followling our returning policy. We kindly ask you that we are unable to refund your original shipping charges (if applicable) unless the return was a result of our error.
    All personal items, special ordered items and items you asked us to find and offer you cannot be canceled no matter the package had been shipped or not.

    EX:

    • Items with name/logo encraving.
    • Flat-bottom/non-rust-proof compotion wok.

    Returns

    You can return most products to Globalkitchen.japan if the products are complete and are in unused and undamaged condition. Return shipping fee is on Globalkitchen.japan.

    Unfortunately, we cannot refund any taxes, duties, charges or delivery costs which you may have paid when placing your order.

    To return an item, please send us an email (support@globalkitchenjapan.com) with return request. We will inform you the returning guidace through e-mail. Returned package without any notice is not acceptable.

    Condition of returned item:

    • All returned items must be in the same condition you had recieved it in a first place. Returned item must include original packaging materials and accessories, so that other customer s able to purchase it.
    • All personalizd items, back to order items and special ordered item cannot be returned.
    • The items with name encraving or made as special requests also cannot be returned.

    Refunds

    Globalkitchen.japan will issue a refund within 1-2 working days of receiving your returned order. Refunds can only be sent back to the original payment method used in a charge. The refund will be received in your account generally within 5-10 working days, depending upon your bank.

    Damaged/defect items

    Broken itemsGlobalkitchen.japan consider as damaged if your item is broken when it was delivered or if you find a defect within 7days of delivery complete. If you make a contact to us about a damage/defect after the 8th day of arrival(according to the tracking information), we cannot accept return request. This is because it's impossible to tell the damage/defect is occured before the arrival or the after.

    Items with a tear, such as rubbing is not considered to be defective.

    Within 7 days of arrival(according to the tracking information), please send us an e-mail with the picture of damaged part attached.
    As soon as we confirmed the damage/defect, we will refund or send a new ones. If the new item are sold out, or delivery period unknown, we might ask you for refund instead.