La Luz Wooden Gourd Shaped Shichimi Cruet
$742.00
/
Product Information
- Brand:La Luz
- Material:Keyaki (Japanese tree of genus zelkova)
- Product type:Cruet
- Dimensions (approx):76 x 76 x 155 mm
- Item weight (approx):140 g
- Shipping weight (approx):160 g
Key Features
- Cruet for seven-spice chili pepper (Shichimi), common in restaurants.
Use & Care
- Wash cruet well after use. Dry completely before storage.
Background
La Luz Inc. is a company manufacturing and selling wooden products. Located in Odawara City of Kanagawa Prefecture where the wooden industry is flourishing, they manufacture gems that combine traditional beauty and practicality, with an emphasis on domestic production. While addressing environmental issues, they are proposing products that take advantage of the warmth of wood materials.
Ordering Process
Globalkitchen Japan offers a thoughtfully curated range of products. We hope you enjoy browsing and selecting from our collection.
To place an order, add items to your cart. On the cart page, enter your delivery address. Available shipping methods and rates will appear automatically based on the destination, weight, and size of the items selected.
Once your selection is complete, proceed to checkout. If you use Shop Pay, PayPal, Apple Pay, or Google Pay, you may take advantage of express checkout from the cart page.
At the checkout page, please enter your shipping and payment details. A valid email address and phone number are required, as these may be used by couriers to contact you regarding delivery. Logging into your account will allow your information to be pre-filled for a quicker checkout.
If you have a discount code, please enter it in the "Discount code or gift card" field.
Please double-check your billing and shipping information before placing your order. If both addresses are the same, no additional entry is necessary. Kindly note that billing details cannot be changed once your order is finalized.
A confirmation email will be sent after placing your order. Please keep it for reference until your items arrive.
Payment Information
We accept the following payment methods: Visa, Mastercard, American Express, JCB, PayPal, Shop Pay, Apple Pay, and Google Pay.
Our default currency is Japanese Yen (JPY). However, you may switch to other currencies such as US Dollars (USD), Euros (EUR), British Pounds (GBP), Australian Dollars (AUD), or Canadian Dollars (CAD), depending on your location. When a different currency is selected, a 2% currency conversion fee will be applied to the product price. Additionally, slight rounding adjustments may occur depending on the currency.
All payments are ultimately processed in Japanese Yen. Due to currency exchange rates set by your credit card provider or PayPal, there may be a discrepancy between the displayed amount at checkout and the actual amount charged. This also applies to refunds and may be affected by fluctuations in exchange rates over time.
Your payment statement may show "GLOBALKITCHENJP" as the billing descriptor, along with the store name or other identifiers. For PayPal transactions, the merchant name will appear as “Orizuru Co., Ltd.”
Product Availability and Shipping Schedule
Most orders are dispatched within approximately 5 business days, except Saturdays, Sundays, and public holidays, from the day after the order date.
Please be aware that certain products are available only via special order or made-to-order. In addition, larger order volumes—even for in-stock items—may require more than 5 business days to process and ship. We kindly ask for your understanding.
Shipping Information
All items are shipped directly from Japan.
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. We will also send you delivery updates as tracking information becomes available. Please note that a signature may be required upon delivery, so we kindly ask that you be available around the expected delivery date.
For inquiries about your package after shipment, please contact your local courier with the provided tracking number.
If a package is returned to us due to unclaimed delivery or expired holding periods, our Returns & Refunds Policy will apply.
International Shipping Carriers
We offer international shipping via Japan Post, FedEx, and DHL. When using postal services, your package will be handled by Japan Post within Japan. After leaving the country, it will be transferred to the local postal service in the destination country for final delivery.
- Available Delivery
- Delivery Time
- Max Weight
- Length
- Length + Girth
- Tracking Service
- Signiture
- Insurance
- Additional Designation
- URL
- Economy Airmail Small Packet
- 120 countries
- 14-28 days
- 2kg
- Up to 60cm
- Up to 90cm
- -
- More Details
- Available Delivery
- Delivery Time
- Max Weight
- Length
- Length + Girth
- Tracking Service
- Signiture
- Insurance
- Additional Designation
- URL
- Express Mail Service
- 120 countries
- 7-10 days
- 30kg
- Up to 1.5m
- Up to 3m
- -
- More Details
- Available Delivery
- Delivery Time
- Max Weight
- Length
- Length + Girth
- Tracking Service
- Signiture
- Insurance
- Additional Designation
- URL
- FedEx Express
- 220 countries
- 4-7 days
- 70kg
- 120 cm
- 120 x 80 x 80 cm
- More Details
- Available Delivery
- Delivery Time
- Max Weight
- Length
- Length + Girth
- Tracking Service
- Signiture
- Insurance
- Additional Designation
- URL
- DHL Express Worldwide
- 220 countries
- 3-5 days
- 70kg
- 120 cm
- 120 x 80 x 80 cm
- More Details
For the availability of shipping carriers by country, please refer to Delivery Situation and Suspension in Each Country and Region.
Shipping Fees
Shipping fees are calculated based on the actual weight or the volumetric weight (kg): Length (cm) × Width (cm) × Height (cm). After adding items to your cart, select your shipping destination to view available shipping options and rates.
Economy Airmail Small Packet
Shipping fees are calculated based on the package's actual weight. Economy Airmail Small Packet is available only for packages weighing 2.0 kg or less and with a combined length, width, and height not exceeding 90 cm.
Express Mail Service
Shipping fees are calculated based on the actual weight of the package.
FedEx Express
Shipping fees are based on the greater of actual weight or volumetric weight. Volumetric weight (kg) is calculated as: Length (cm) × Width (cm) × Height (cm) ÷ 5,000（cm³/kg）.
A fuel surcharge is incorporated into our shipping fees and revised monthly to reflect the percentage fluctuation in aviation fuel prices.
Please note that a remote area delivery surcharge may be applied based on the postal code or locality of the shipping destination.
An additional surcharge may be applied during peak seasons such as the year-end and New Year holidays due to increased shipping demand.
DHL Express
Shipping fees are based on the greater of actual weight or volumetric weight. Volumetric weight (kg) is calculated as: Length (cm) × Width (cm) × Height (cm) ÷ 5,000（cm³/kg）.
A fuel surcharge is incorporated into our shipping fees and revised monthly to reflect the percentage fluctuation in aviation fuel prices.
Please note that a remote area delivery surcharge may be applied based on the postal code or locality of the shipping destination.
An additional surcharge may be applied during peak seasons such as the year-end and New Year holidays due to increased shipping demand.
Import Taxes & Customs Fees
The default currency for displayed prices is Japanese Yen (JPY). The declared value for customs purposes is based on the intrinsic value of the product and will be declared at its regular price in JPY. Please note that any discount coupons are applied to the product subtotal but will not affect the declared value.
As all orders are dispatched from Japan, the items will be considered imported goods in the country of delivery. Any import duties, taxes, or customs clearance fees imposed by the destination country will be borne by the customer. These fees are not included in your online payment and may be charged separately upon arrival. We appreciate your understanding.
Customs duties, tax rates, and customs clearance fees vary by country. We recommend checking with your country's customs website or relevant authorities before placing an order.
For customers in Australia
Starting July 1, 2018, a 10% Goods and Services Tax (GST) is imposed on consumer goods priced at AUD 1,000 or less when sold to customers in Australia. The GST is collected during checkout by the seller or online platform and remitted to the Australian Taxation Office (ATO).
For purchases exceeding AUD 1,000, GST is not collected during checkout. Rather, it will be assessed and payable to customs authorities upon the goods' arrival in Australia.
GST and Imported Goods – Australian Tax Office
For customers in the United Kingdom
Starting January 1, 2021, a 20% VAT is applied to imports into the United Kingdom valued at £135 or below. This tax is collected at the point of sale by the seller or online platform and remitted to HM Revenue and Customs (HMRC).
For purchases valued above £135, VAT is not collected at the point of sale. Instead, it is assessed and payable to UK customs when the goods enter the country.
Disclaimer
Due to global circumstances such as geopolitical events or pandemics, shipping carriers may suspend their services without prior notice. If a shipping suspension is confirmed after your order has been placed, the order will be canceled and a full refund will be issued.
Please be advised that deliveries may be delayed due to factors such as severe weather, natural disasters, customs clearance procedures, or logistical disruptions. We kindly ask for your understanding that we cannot be held responsible for delays resulting from such force majeure events.
Globalkitchen Japan wishes to make your shopping experience with us satisfying. We will try our best to help you all out should you have any trouble or unpleasant moment.
Cancellations
You can cancel the order and get a full refund if your product has not been shipped yet and you have not received the shipment confirmation. In such cases, please notify us as soon as possible.
If the product has already been shipped, your order cannot be cancelled, but you can return your items. Unfortunately, your original shipping cost (if applicable) cannot be refunded unless the return was caused by our error. Please check Return or Refund section below.
Personalized, customized or order-made items cannot be cancelled regardless of whether it's been shipped or not. The following list shows some examples of personalized, customized and order-made items.
Items not eligible for cancellation:
- Logos or characters engraved items
- Flat-bottom / non-antirust customized woks
- Items not on our website
- B to B orders
Returns
Globalkitchen Japan accepts returns within 30 days after you receive the products. The day count will start in our system once you sign the delivery receipt. If 30 days have passed, we cannot offer you any refund or exchange.
To be eligible for a return, your items must be unused and in the same condition that you receive them. They must also be in the original packaging. The followings are examples of items that cannot be returned.
Items not eligible for return:
- Food
- Gift cards
- Logos or characters engraved items
- Flat-bottom / non-antirust customized woks
- Items not on our website
- B to B orders
To return an item, please contact us through our web form or send us an email to support@globalkitchenjapan.com. Your returned item cannot be refunded unless you inform us beforehand. Please also do not send your product back to the manufacturer.
Shipping costs incurred to return and redeliver items will be covered by us if they are defective or wrong. However, if you just don't like the items or want to return them due to your circumstances, you will have to cover those costs.
If you ship an item over 10,000 yen for return, we recommend that you use a trackable shipping service or purchase shipping insurance. We cannot garantee that the item will arrive safely to us.
Exchanges
Globalkitchen Japan only replaces items if they are defective or damaged upon arrival or if they turn out defective within 7 days of arrival. Please be advised that this doesn't include unavoidable abrasions in manufacturing process or delivery.
Arrival date will be recorded in our system when you sign for delivery. If you contact us after 7 days of arrival, we cannot verify if the items were damaged or defective upon delivery or they got in such condition due to the way you use them. For this reason, requests made after 7 days of arrival will be considered invalid.
If you wish to exchange it for the same item, contact us through our web form or send us an email to support@globalkitchenjapan.com with pictures that show the issue. Once we confirm the issue, we will offer you either refund or exchange as you wish. Please be noted that we may only be able to refund if by any chance the items are discontinued or pending.
Shipping costs that are charged to return and redeliver will be covered by us if products are defective or wrong.
Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned items. We will also notify you of the approval or rejection of your refund. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. For example, if your original payment is done with credit/debit card, it will take up to 30 days. If you use PayPal, you will receive your refund within 3-5 working days.
Refund will be only applicable for products and shipping costs are non-refundable. Thus, you will have to bear all the costs for shipping, both initial delivery and return, so the former will be deducted from your refund. Also, we cannot refund any taxes, duties or other charges which you may have paid when placing your order.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
