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DELIVERY INFORMATION

Most of our products are processed and shipped within 4-5 working days after the order confirmation.
Once your parcel is dispatched, we will send you an email with tracking information.
Please be aware that delivery delays by the carrier or customs can occasionally occur. Unfortunately, we cannot be responsible for this type of delay.

Customers are responsible for import duties, taxes and brokerage fees (if any) in your country.
These fees may be charged to you when your package reaches your country (these fees are not included in the shipping costs that we charge you).

Carriers

JAPAN POST

Registered Airmail ePacket

Small Packet Delivery
(Up to 2 kg)

Delivery to over 120 countries worldwide.
Delivering in 7 days or more after the order is dispatched.
Expected delivery time may vary due to customs formalities.

May not be traceable in some countries.
Signature required upon delivery.

EMS Express Mail Service

Express Delivery

Delivery to over 120 countries worldwide.
Delivering in 3 days or more after the order is dispatched.
Expected delivery time may vary due to customs formalities.

May not be traceable in some countries.
Signature required upon delivery.

DHL

DHL Express Worldwide

Express Delivery

Delivery to over 220 countries worldwide.
Mostly delivering in 5-10 days after your order is dispatched.

Real time parcel tracking.
Signature required upon delivery.



Please note: We are unable to provide our shipping to PO Boxes as the parcels require a signature on delivery.
Please note: Estimated delivery times of postal services may vary and are dependent on the destination countries. If you have any queries please do not hesitate to contact us.


Our international shipping is offered through Japan Post or DHL.

  • International ePacket (Registered Airmail Small Packet: available up to 2 kg) is usually delivered within 7 to 15 days to most of the countries and insured in case of loss or damage up to 6,000JPY.
  • EMS (Express Mail Service) is usually delivered within 3 to 7 days to most of the countries and insured in case of loss or damage up to 20,000JPY.
  • DHL Express shipping is usually delivered within 5 to 10 days to most of the countries and insured in case of loss or damage.

Please note that average number of days may vary based upon destination and customs processing.

Track Your Order

You will receive an email notification with the tracking information once your order has been shipped.

Enter your tracking number and check delivery status.

 

 

International Zones and Rates

Once you've entered your shipping address, shipping costs are calculated and added to your cart.

Your shipping cost is weight-based. Shipping costs are indicated on the cart page, and also at the checkout time. It is automatically calculated by adding the shipping weight of each product and also the base package weight (400 g).

JAPAN POST ePacket / EMS Delivery


AsiaZone 1

Up to

ePacket

EMS

0.5 kg

980 JPY

1,400

0.6 kg

1,080

1,540

0.7 kg

1,180

1,680

0.8 kg

1,280

1,820

0.9 kg

1,380

1,960

1.0 kg

1,480

2,100

1.25 kg

1,700

2,400

1.5 kg

1,920

2,700

1.75 kg

2,140

3,000

2.0 kg

2,360

3,300

Maximum weight for ePacket is 2 kg.

2.5 kg

 

3,800

3.0 kg

 

4,300

3.5 kg

 

4,800

4.0 kg

 

5,300

4.5 kg

 

5,800

5.0 kg

 

6,300

5.5 kg

 

6,800

6.0 kg

 

7,300

7.0 kg

 

8,100

8.0 kg

 

8,900

9.0 kg

 

9,700

10.0 kg

 

10,500

Oceania,North America,Central America,Middle EastZone 2A

Up to

ePacket

EMS

0.5 kg

1,235 JPY

2,000

0.6 kg

1,385

2,180

0.7 kg

1,535

2,360

0.8 kg

1,685

2,540

0.9 kg

1,835

2,720

1.0 kg

1,985

2,900

1.25 kg

2,255

3,300

1.5 kg

2,525

3,700

1.75 kg

2,795

4,100

2.0 kg

3,065

4,500

Maximum weight for ePacket is 2 kg.

2.5 kg

 

5,200

3.0 kg

 

5,900

3.5 kg

 

6,600

4.0 kg

 

7,300

4.5 kg

 

8,000

5.0 kg

 

8,700

5.5 kg

 

9,400

6.0 kg

 

10,100

7.0 kg

 

11,200

8.0 kg

 

12,300

9.0 kg

 

13,400

10.0 kg

 

14,500

EuropeZone 2B

Up to

ePacket

EMS

0.5 kg

1,235 JPY

2,200

0.6 kg

1,385

2,400

0.7 kg

1,535

2,600

0.8 kg

1,685

2,800

0.9 kg

1,835

3,000

1.0 kg

1,985

3,200

1.25 kg

2,255

3,650

1.5 kg

2,525

4,100

1.75 kg

2,795

4,550

2.0 kg

3,065

5,000

Maximum weight for ePacket is 2 kg.

2.5 kg

 

5,800

3.0 kg

 

6,600

3.5 kg

 

7,400

4.0 kg

 

8,200

4.5 kg

 

9,000

5.0 kg

 

9,800

5.5 kg

 

10,600

6.0 kg

 

11,400

7.0 kg

 

12,700

8.0 kg

 

14,000

9.0 kg

 

15,300

10.0 kg

 

16,600

South America,AfricaZone 3

Up to

ePacket

EMS

0.5 kg

1,525 JPY

2,400

0.6 kg

1,735

2,740

0.7 kg

1,945

3,080

0.8 kg

2,155

3,420

0.9 kg

2,365

3,760

1.0 kg

2,575

4,100

1.25 kg

2,945

4,900

1.5 kg

3,315

5,700

1.75 kg

3,685

6,500

2.0 kg

4,055

7,300

Maximum weight for ePacket is 2 kg.

2.5 kg

 

8,800

3.0 kg

 

10,300

3.5 kg

 

11,800

4.0 kg

 

13,300

4.5 kg

 

14,800

5.0 kg

 

16,300

5.5 kg

 

17,800

6.0 kg

 

19,300

7.0 kg

 

21,400

8.0 kg

 

23,500

9.0 kg

 

25,600

10.0 kg

 

27,700

Weight

AsiaZone 1

Oceania,North America,Central America,Middle EastZone 2A

EuropeZone 2B

South America,AfricaZone 3

Up to

ePacket

EMS

ePacket

EMS

ePacket

EMS

ePacket

EMS

0.5 kg

980 JPY

1,400

1,235

2,000

1,235

2,200

1,525

2,400

0.6 kg

1,080

1,540

1,385

2,180

1,385

2,400

1,735

2,740

0.7 kg

1,180

1,680

1,535

2,360

1,535

2,600

1,945

3,080

0.8 kg

1,280

1,820

1,685

2,540

1,685

2,800

2,155

3,420

0.9 kg

1,380

1,960

1,835

2,720

1,835

3,000

2,365

3,760

1.0 kg

1,480

2,100

1,985

2,900

1,985

3,200

2,575

4,100

1.25 kg

1,700

2,400

2,255

3,300

2,255

3,650

2,945

4,900

1.5 kg

1,920

2,700

2,525

3,700

2,525

4,100

3,315

5,700

1.75 kg

2,140

3,000

2,795

4,100

2,795

4,550

3,685

6,500

2.0 kg

2,360

3,300

3,065

4,500

3,065

5,000

4,055

7,300

Maximum weight for ePacket is 2 kg.

2.5 kg

 

3,800

 

5,200

 

5,800

 

8,800

3.0 kg

 

4,300

 

5,900

 

6,600

 

10,300

3.5 kg

 

4,800

 

6,600

 

7,400

 

11,800

4.0 kg

 

5,300

 

7,300

 

8,200

 

13,300

4.5 kg

 

5,800

 

8,000

 

9,000

 

14,800

5.0 kg

 

6,300

 

8,700

 

9,800

 

16,300

5.5 kg

 

6,800

 

9,400

 

10,600

 

17,800

6.0 kg

 

7,300

 

10,100

 

11,400

 

19,300

7.0 kg

 

8,100

 

11,200

 

12,700

 

21,400

8.0 kg

 

8,900

 

12,300

 

14,000

 

23,500

9.0 kg

 

9,700

 

13,400

 

15,300

 

25,600

10.0 kg

 

10,500

 

14,500

 

16,600

 

27,700

DHL Express Worldwide

Weight

Zone 1

Zone 2

Zone 3

1.0 kg

1,800 JPY

1,800

1,900

5.0 kg

6,000

6,000

8,000

10.0 kg

9,000

9,000

10,000

Weight

Zone 4

Zone 5

Zone 6

1.0 kg

2,000 JPY

1,800

2,700

5.0 kg

10,000

11,000

14,000

10.0 kg

15,000

15,000

21,000

Weight

Zone 7

Zone 8

Zone 9

1.0 kg

8,400 JPY

8,700

8,700

5.0 kg

19,000

19,000

19,000

10.0 kg

33,000

34,000

36,000

Weight

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

1.0 kg

1,800 JPY

1,800

1,900

2,000

1,800

2,700

8,400

8,700

8,700

5.0 kg

6,000

6,000

8,000

10,000

11,000

14,000

19,000

19,000

19,000

10.0 kg

9,000

9,000

10,000

15,000

15,000

21,000

33,000

34,000

36,000

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