Tsubame Shinko SUNAO Cutlery Gift Set of 10

I ordered 300 dollars worth of this flatware , I used them for the first time and hand washed them and dried them with a gentle cloth right away , they stain terribly from water no matter how careful you are and from laying on each other in my flatware drawer they scratch very easily and already look very worn and used , being Japanese made I expected so much more from this flatware , Im very upset and sad , what a waste of money , I contacted Global kitchen japan and asked for help with an exchange , I was told my 10 day return exchange period had passed and there was nothing they would do for me , just bc its Japanese made doesn't always mean good , superior quality or customer service. I will never shop here again or recommend them to anyone I know , very disappointed and unhappy!!!!