Welcome to Globalkitchen Japan! Please refer to the following page prior to your first order.  Learn more

Please make sure to check the current delivery situation before placing any order [Last update: 12.05.2021]  Learn more

American Express Apple Pay Google Pay JCB Mastercard PayPal Shop Pay Visa
Search

Ordering & Payment

Placing Orders

It's quite easy to shop in Globalkitchen Japan.
We have a long list of different kinds of items. Hope you enjoy your shopping.

Step.1

Find items you want to order.
Read item description carefully and click "ADD TO CART" button to add it to your cart.

Tips
  • Choose the color, size and quantity of the item when options are shown.
  • Currency can be changed from Japanese yen to your own.

Step.2

"Shopping Cart" is shown once items are added into your cart.
You can calculate shipping fee with Shipping Rates Calculator. Check it out by choosing the country where you would like to receive the item.
Shipping cost varies depending on the means.
Choose the delivery type and confirm the total cost, then press "Checkout".

Tips
  • Shipping cost varies based on weight of items.
  • Items and postage can be converted into each currency.
  • You can use registered account information to pay by Paypal or Google Pay.
    Each payment method button leads you to your account page.

Step.3

Enter your delivery address.
If you already have an account, this step can be skipped.

Enter the coupon code in "Gift card or discount code" field if you have any.

Once you have filled all the fields, press "Continue to shipping" to choose a delivery method.

Tips
  • Your first purchase can get 10% discount by registering our news letter in advance.
  • Phone number is mandatory. Delivery company might give you a call in case no one is at home.

Step.4

Choose shipping method you would like to use.
Once you have chosen one, press "Continue to payment" to move on.

Tips
  • Enter the coupon code in "Gift card and discount code" field if you have any.

Step.5

Choose payment method you want to proceed with.
Globalkitchen Japan accept the following payment methods.

  • Visa
  • Mastercard
  • American Express
  • JCB
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Press "Pay now" to complete your purchase after entering payment information.
Once you complete everything, you will receive order confirmation via email.
This is important note for your order. Please keep it until you receive your items.

Tips
  • Enter the coupon code in "Gift card and discount code" field if you have any.
  • Billing address and shipping address can be different. Please enter the right one here.
  • Final price shown in your currency will contain 2% of the original products price as the conversion fee. There is also a rounding rule depending on the currency you chose.
  • Please note that this currency conversion service is not supported for PayPal. Even if you chose the currency while shopping, the final price will be shown in JPY.
  • "Remember me" keeps your information to simplify your next purchase. For more information about this function, visit Shopify Pay
  • You will see "Globalkitchen Japan" as the biller in your account statement.

Out-of-Stock Items & Back Orders

Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.

Taxes

Globalkitchen Japan is required to calculate, collect and pay the taxes in accordance with local laws and regulations.

In some countries, it is required by law to calculate, collect and pay the taxes on overseas sales if the products are delivered to relevant domestic addresses.

The taxes will apply to products that consumers import, and shipping or service fees related to the purchase. These taxes will be charged at applicable rate in accordance with each local law. The tax rate may vary depending on the product type and the country that products are shipped to.

Country Types of Taxes Related Links
Australia GST Australian Taxation Office
United Kingdom VAT GOV.UK

Import Taxes & Customs Fees

The list price of your order will be the declared value. Discount coupon applies to the subtotal amount of the articles, and doesn’t apply to the declared value.

Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.
These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to shopping.

Globalkitchen Japan will not be liable for packages refused or held by customs for delivery. We request that you contact your customs office and ask about import regulations and restrictions before placing your order.
It is important for you to become familiar with customs policies for your specific country before ordering.

Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned.
Please check with your customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed.

Please Note

If your order is returned to us due to a banned/restricted product policy, a wrong address, refusal to pay customs fees, refusal to accept the order or absence of recipients, we will refund your credit card as follows: You will be refunded the total amount of the order, except the shipping fee. We will also subtract any other outside charges incurred on Globalkitchen Japan during shipping, such as warehousing fees, return postage fees, etc.

Please ensure that the addresses are correct, the recipient is aware the package is coming, and the location is suitable for daytime delivery of packages.

Search